In order to use Docsify for the Gsuite aliases you need: **1. Create an alias:** - If you use Gsuite account, take a look at the article [https://support.google.com/a/answer/33327?hl=en](https://support.google.com/a/answer/33327?hl=en) - If you use other non-Gsuite providers, such as Outlook, Zoho, Yandex and so on, take a look at [the article](https://help.docsify.net/faqs/how-can-non-gmail-users-work-with-docsify) **2. Add Docsify to your Main account:** - Sign up on Docsify with the main Gmail account though the link https://app.docsify.net/auth/signup - [Install Docsify extension from Google chrome store](https://chrome.google.com/webstore/detail/docsify-free-email-tracke/gpdbfakhmggbimfdgikdnmffjonmmkfi?hl=en-US) - Once you do this you will be able to use Docsify with [all emails connected as aliases to your main account](https://support.google.com/mail/answer/22370).

In order to use Docsify for the Gsuite aliases you need: **1. Create an alias:** - If you use Gsuite account, take a look at the article [https://support.google.com/a/answer/33327?hl=en](https://support.google.com/a/answer/33327?hl=en) - If you use other non-Gsuite providers, such as Outlook, Zoho, Yandex and so on, take a look at [the article](https://help.docsify.net/faqs/how-can-non-gmail-users-work-with-docsify) **2. Add Docsify to your Main account:** - Sign up on Docsify with the main Gmail account though the link https://app.docsify.net/auth/signup - [Install Docsify extension from Google chrome store](https://chrome.google.com/webstore/detail/docsify-free-email-tracke/gpdbfakhmggbimfdgikdnmffjonmmkfi?hl=en-US) - Once you do this you will be able to use Docsify with [all emails connected as aliases to your main account](https://support.google.com/mail/answer/22370).

![Screenshot_8.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/4ncelzIuhn/Screenshot_8.png) **1.** 👉 Try to reload Gmail/Gsuite page. **2.** 👉 If the problem is still alive, open a new browser tab and type ***chrome://extensions*** into the address bar to check whether Docsify is installed and enabled. **3.** 👉 If you still have a problem, contact us to ***support@docsify.net***

![Screenshot_8.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/4ncelzIuhn/Screenshot_8.png) **1.** 👉 Try to reload Gmail/Gsuite page. **2.** 👉 If the problem is still alive, open a new browser tab and type ***chrome://extensions*** into the address bar to check whether Docsify is installed and enabled. **3.** 👉 If you still have a problem, contact us to ***support@docsify.net***

When the recipient performs any actions you receive real-time desktop push notifications. Moreover, if you missed those notifications, you get the messages from Docsify with the same information on your email. If it's no use getting all the notifications for you, you can make a choice of what to receive or not. ![1 (121696809197).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/a0jLJaaibY/1.png)

When the recipient performs any actions you receive real-time desktop push notifications. Moreover, if you missed those notifications, you get the messages from Docsify with the same information on your email. If it's no use getting all the notifications for you, you can make a choice of what to receive or not. ![1 (121696809197).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/a0jLJaaibY/1.png)

**Sure, Docsify tracks every email you send to your recipients.** ![giphy (3).gif](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/dTL6psatOv/giphy%20%283%29.gif) 😕 But in some cases **the email open tracking** won't work, due to the special settings in different email providers (read more in the article [Why Just Email Open Rate Really Sucks](https://docsify.net/blog/why-just-email-open-rate-really-sucks/)). All email tracking tools will work in the same way. 😊 But don't worry, despite your recipients use different email providers you'll always get information about: * links clicks, * PDF files page-by-page views, * attachments downloads

**Sure, Docsify tracks every email you send to your recipients.** ![giphy (3).gif](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/dTL6psatOv/giphy%20%283%29.gif) 😕 But in some cases **the email open tracking** won't work, due to the special settings in different email providers (read more in the article [Why Just Email Open Rate Really Sucks](https://docsify.net/blog/why-just-email-open-rate-really-sucks/)). All email tracking tools will work in the same way. 😊 But don't worry, despite your recipients use different email providers you'll always get information about: * links clicks, * PDF files page-by-page views, * attachments downloads

Do you write your emails out of repetitive pieces of text? Use Text Shortcuts to insert text templates to the email message in seconds. It'll make your emailing process easier and faster. **How to use text shortcuts:** **1.** Go to the [Docsify admin panel](https://app.docsify.net/a/0/shortcuts) **2.** Create your template and a shortcut. You can use a key word or even just a letter as a shortcut. ![8.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bNCAkeDfg2/8.png) **3.** Go to Gmail and insert Keyword to the message, press TAB key in the keyboard and your Text template will appear in the gmail message.

Do you write your emails out of repetitive pieces of text? Use Text Shortcuts to insert text templates to the email message in seconds. It'll make your emailing process easier and faster. **How to use text shortcuts:** **1.** Go to the [Docsify admin panel](https://app.docsify.net/a/0/shortcuts) **2.** Create your template and a shortcut. You can use a key word or even just a letter as a shortcut. ![8.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bNCAkeDfg2/8.png) **3.** Go to Gmail and insert Keyword to the message, press TAB key in the keyboard and your Text template will appear in the gmail message.

To show you how much time has your recipient spent on each page of the PDF document you sent, we convert your documents into trackable links. ![11 (11393079).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/6xHEexYJ8b/11.png) So basically you don't send attachments, you send trackable links that look like attachments. ![Screenshot_12.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/QN3glJ5VJy/Screenshot_12.png)

To show you how much time has your recipient spent on each page of the PDF document you sent, we convert your documents into trackable links. ![11 (11393079).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/6xHEexYJ8b/11.png) So basically you don't send attachments, you send trackable links that look like attachments. ![Screenshot_12.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/QN3glJ5VJy/Screenshot_12.png)

**Docsify allows you to track:** * how many times your email was opened * how many times links were clicked * how many times your PDF file was viewed * how many times other attachments were downloaded ![1.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bew55xBwvg/1.png) * what devices it was opened/clicked from * what geolocation it was opened/clicked from ![2 (29723649811).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/fSZnmpzrTZ/2.png) Emails are not the only things you can track using Docsify. Using the page-by-page document tracking feature you can also assess the level of engagement recipients have had with documents you have sent. ![3 (388).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/TYfpVXdmPc/3.png)

**Docsify allows you to track:** * how many times your email was opened * how many times links were clicked * how many times your PDF file was viewed * how many times other attachments were downloaded ![1.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bew55xBwvg/1.png) * what devices it was opened/clicked from * what geolocation it was opened/clicked from ![2 (29723649811).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/fSZnmpzrTZ/2.png) Emails are not the only things you can track using Docsify. Using the page-by-page document tracking feature you can also assess the level of engagement recipients have had with documents you have sent. ![3 (388).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/TYfpVXdmPc/3.png)

**Right now, Docisfy works when your "Conversation View" in Gmail is ON.** ![Screenshot_11 (1).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/9gjQUHjDfF/Screenshot_11.png) **👉 To turn the Conversation View on you should:** **1.** go to your Gmail account **2.** click to the "Settings" ![Screenshot_4 (1).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/POkrS4nNPf/Screenshot_4.png) **3.** choose the "General" tab **4.** enable "Conversation Mode" ![Screenshot_5.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/MLXvcVeRlI/Screenshot_5.png) In future, we're going to let you use Docsify with ON and OFF conversation view mode 💚.

**Right now, Docisfy works when your "Conversation View" in Gmail is ON.** ![Screenshot_11 (1).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/9gjQUHjDfF/Screenshot_11.png) **👉 To turn the Conversation View on you should:** **1.** go to your Gmail account **2.** click to the "Settings" ![Screenshot_4 (1).png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/POkrS4nNPf/Screenshot_4.png) **3.** choose the "General" tab **4.** enable "Conversation Mode" ![Screenshot_5.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/MLXvcVeRlI/Screenshot_5.png) In future, we're going to let you use Docsify with ON and OFF conversation view mode 💚.

You can connect Docsify with thousands of other apps in a second. **All you need is an API key to connect**. You'll find it in the [Docsify's admin panel](https://app.docsify.net/a/0/settings/integrations) ![Screenshot_20.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/3S4mr6Ec84/Screenshot_20.png)

You can connect Docsify with thousands of other apps in a second. **All you need is an API key to connect**. You'll find it in the [Docsify's admin panel](https://app.docsify.net/a/0/settings/integrations) ![Screenshot_20.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/3S4mr6Ec84/Screenshot_20.png)

Right now, the Dashboard shows all emails that you have been sent using Docsify. **You CAN’T delete emails from the Dashboard because it can affect general tracking statistics.** ![Screenshot_13.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/htTcgefcQx/Screenshot_13.png) ❗️ Docsify is email tracker for teams, so it's helping team owners to see **the true picture of users' emailing performance**.

Right now, the Dashboard shows all emails that you have been sent using Docsify. **You CAN’T delete emails from the Dashboard because it can affect general tracking statistics.** ![Screenshot_13.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/htTcgefcQx/Screenshot_13.png) ❗️ Docsify is email tracker for teams, so it's helping team owners to see **the true picture of users' emailing performance**.

Can Docsify track emails that were sent from my gmail account to the other email providers (for example Outlook, Spark etc.)?

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