Q: How to use aliases with Docsify?

In order to use Docsify for the Gsuite aliases you need: 1. Create an alias: If you use Gsuite account, take a look at the article https://support.google.com/a/answer/33327?hl=en If you use other non-Gsuite providers, such as Outlook, Zoho, Yandex and so on, take a look at the article 2. Add Docsify to your Main account: Sign up on Docsify with the main Gmail account though the link https://app.docsify.net/auth/signup Install Docsify extension from Google chrome store Once you do this you will be able to use Docsify with all emails connected as aliases to your main account .

Q: How Docsify's email tracking works?

Docsify allows you to track: how many times your email was opened how many times links were clicked how many times your PDF file was viewed how many times other attachments were downloaded https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bew55xBwvg/1.png (1.png) what devices it was opened/clicked from what geolocation it was opened/clicked from Emails are not the only things you can track using Docsify. Using the page-by-page document tracking feature you can also assess the level of engagement recipients have had with documents you have sent.

Question 1

How to use aliases with Docsify?

Accepted Answer

In order to use Docsify for the Gsuite aliases you need:

1. Create an alias:

If you use Gsuite account, take a look at the article https://support.google.com/a/answer/33327?hl=en
If you use other non-Gsuite providers, such as Outlook, Zoho, Yandex and so on, take a look at the article

2. Add Docsify to your Main account:

Sign up on Docsify with the main Gmail account though the link https://app.docsify.net/auth/signup
Install Docsify extension from Google chrome store
Once you do this you will be able to use Docsify with all emails connected as aliases to your main account.

Question 2

How Docsify's email tracking works?

Accepted Answer

Docsify allows you to track:

how many times your email was opened
how many times links were clicked
how many times your PDF file was viewed
how many times other attachments were downloaded

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/bew55xBwvg/1.png (1.png)

what devices it was opened/clicked from
what geolocation it was opened/clicked from

Emails are not the only things you can track using Docsify. Using the page-by-page document tracking feature you can also assess the level of engagement recipients have had with documents you have sent.

Question 3

How to track PDF attachments with Docsify?

Accepted Answer

Docsify ISN’T Only email tracking that shows who opened your email and when, but also you can see how much time your recipient has spent on each page of your PDF file.

How does Docsify track document?

You Attach a document using Docsify’s attach button
We convert that document to the tracked link (URL)
It’s opened through “present.docsify.net/…” (or your custom domain - How to make a Custom Domain for Documents)
Once a recipient closes a Document and we show you statistics

For example:

**Please NOTE: **We put attachments within the Text Body, so your recipients won’t lose these tracked attachments.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/IAZj1KcJKY/5.gif (5.gif)

To get detailed statistics just click on Green Statistics Icon in Sent Folder and click on Documents icon:

Question 4

How do I make sure my emails are not going to spam?

Accepted Answer

If you use Email as one of the main communication channels with your clients and leads, you are afraid of being trapped in spam.

That’s why Docsify made a lot to make your deliverability as high as it’s possible. So here are the steps you need to do to forget about Spam folder.

1. Set up your custom domain for email and link tracking.

Docsify inserts a 1x1 pixel in order to track emails, and if you’ll have your own domain name on it, Docsify’s domain won’t make any impact on deliverability.

To do that, take a look at this guide

Read this article in our blog to learn more about how to avoid spam filters.

2. Disable open/email tracking when you send your first email to someone.

Since in your tracked email there is 1x1 Pixel, Google and Gmail define that as an image and reduces the spam score.

Note. If you had a conversation, a tracking pixel as an image makes a minimum impact on deliverability, but in your first email to someone, Gmail may consider this image (1x1 pixel) as something spammy.

To disable email tracking - just uncheck “Open” on tracking options

3. Don’t add huge images in your signature.

It looks awesome, but huge images in signature make an influence on your deliverability. So try to avoid it.

4. The Image/Text balance

Gmail’s algorithms say that if you send a lot of images and no text you might be a spammer. So take a look at your emails and try to have a balance between images and text.

We recommend having at least 100 words on 1 image

**5. Don’t actually spam from your main domain **

To not be detected as a spammer, try not to be a spammer :)

If you do cold emailing, the domain you use in your emails will be getting worse and worse day to day. So if you do cold emailing don’t use your own domains, use similar, for example:

“Docsify.net” - main

“Docsifyforsalespeople.net” - domain for cold outreach

Question 5

Is Docsify free?

Accepted Answer

Lots of people ask us:

Is it free?
What happens once Free Trial expires?

Our answer: Docsify is 100% Free.

For the first 14 days, you get a Free Trial with all features included to the Pro plan:

Once your Free Trial ends you’ll get a 100% Free Plan with some limitation.

Question 6

Do you track email when my recipient forwarded it?

Accepted Answer

Docsify doesn't show you whether your email was forwarded or not

Question 7

How to Update Docsify manually?

Accepted Answer

To get the New version of Docsify much faster we'd recommend you updating Docsify manually.

To do this:

1. Go to ***chrome://extensions/2. Enable "Developer Mode"

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**3. **Find Docsify extension

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/pleEEEdZAe/6.png (6 (64).png)

4. Click on "Details"

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5. Click on "Update"

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Once you update Docsify you get all new improvements and features immediately.

Question 8

How do I use Docsify with Zapier?

Accepted Answer

You can connect Docsify with thousands of other apps in a second.

All you need is an API key to connect.

You'll find it in the Docsify's admin panel

Question 9

How to manage notifications in Docsify?

Accepted Answer

When the recipient performs any actions you receive real-time desktop push notifications. Moreover, if you missed those notifications, you get the messages from Docsify with the same information on your email.

If it's no use getting all the notifications for you, you can make a choice of what to receive or not.

Question 10

What do Branding or Corporate link mean in your Docsify Branding?

Accepted Answer

To get detailed statistics about how your recipient interacted with your PDF documents, we need to convert it into trackable links. And when you send documents with Docsify it opens as web-page with their own URL.

So branding gives you an opportunity to customize that URL.

Standard (by default) - "present.docsify.net/.."
Brand - "yourcompanyname.docsify.net/..."
Corporate - "yourcompanyname.com/..."

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Brand and Corporate URL settings are available for PRO plan only.