Q: Does Docsify work in Gmail and G Suite only?

Yes, Docsify works with Gmail/Gsuite interface only. ❗️ But you still can use Docsify for tracking your emails going from non-Gmail accounts, Please take a look at the article 👉 " How non-Gmail users can use Docsify "

Question 1

How do I use Docsify with Zapier?

Accepted Answer

You can connect Docsify with thousands of other apps in a second.

All you need is an API key to connect.

You'll find it in the Docsify's admin panel

Question 2

What do Branding or Corporate link mean in your Docsify Branding?

Accepted Answer

To get detailed statistics about how your recipient interacted with your PDF documents, we need to convert it into trackable links. And when you send documents with Docsify it opens as web-page with their own URL.

So branding gives you an opportunity to customize that URL.

Standard (by default) - "present.docsify.net/.."
Brand - "yourcompanyname.docsify.net/..."
Corporate - "yourcompanyname.com/..."

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Brand and Corporate URL settings are available for PRO plan only.

Question 3

How to Update Docsify manually?

Accepted Answer

To get the New version of Docsify much faster we'd recommend you updating Docsify manually.

To do this:

1. Go to ***chrome://extensions/2. Enable "Developer Mode"

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**3. **Find Docsify extension

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4. Click on "Details"

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5. Click on "Update"

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Once you update Docsify you get all new improvements and features immediately.

Question 4

Docsify doesn't work when "Conversation View" in Gmail is off

Accepted Answer

Right now, Docisfy works when your "Conversation View" in Gmail is ON.

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👉 To turn the Conversation View on you should:

1. go to your Gmail account

2. click to the "Settings"

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3. choose the "General" tab

4. enable "Conversation Mode"

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In future, we're going to let you use Docsify with ON and OFF conversation view mode 💚.

Question 5

Why don't I see the paperclip icon near emails I sent with attachments?

Accepted Answer

To show you how much time has your recipient spent on each page of the PDF document you sent, we convert your documents into trackable links.

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So basically you don't send attachments, you send trackable links that look like attachments.

Question 6

What happens at the end of my trial?

Accepted Answer

If you don't subscribe to a paid plan, you will be automatically moved to the Free plan after your 14 days of Free Trial.

Check your current plan in the Billing page

Question 7

What kind of tracking is included in my plan?

Accepted Answer

It depends on your current plan.

You can compare Docsify plans on the pricing page

Question 8

How to manage notifications in Docsify?

Accepted Answer

When the recipient performs any actions you receive real-time desktop push notifications. Moreover, if you missed those notifications, you get the messages from Docsify with the same information on your email.

If it's no use getting all the notifications for you, you can make a choice of what to receive or not.

Question 9

Docsify logo is grey

Accepted Answer

It means that Docsify is disabled for this Gmail/Gsuite account.

To use Docsify with this Gmail/Gsuite account just click on this Grey Logo and enable Docsify.

Question 10

Does Docsify work in Gmail and G Suite only?

Accepted Answer

Yes, Docsify works with Gmail/Gsuite interface only.

❗️ But you still can use Docsify for tracking your emails going from non-Gmail accounts, Please take a look at the article 👉 "How non-Gmail users can use Docsify"