Question 1

Can Docsify track emails that were sent from my gmail account to the other email providers (for example Outlook, Spark etc.)?

Accepted Answer

Sure, Docsify tracks every email you send to your recipients.

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😕 But in some cases the email open tracking won't work, due to the special settings in different email providers (read more in the article Why Just Email Open Rate Really Sucks). All email tracking tools will work in the same way.

😊 But don't worry, despite your recipients use different email providers you'll always get information about:

links clicks,
PDF files page-by-page views,
attachments downloads

Question 2

Do you track email when my recipient forwarded it?

Accepted Answer

Docsify doesn't show you whether your email was forwarded or not

Question 3

How can I disable tracking for special emails?

Accepted Answer

You can disable and enable email tracking on a global level and for a specific email.

1. When you compose an email and don't want to track it, just disable tracking in the Compose window.

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2. If you want to change tracking options on a global level you should go to the "Settings" and choose tracking options by default

Question 4

Can it track already sent mail and let me know if it is read?

Accepted Answer

Nope!

In order to track emails Docsify needs to insert 1x1 pixel within the emails you send. Your previous emails were sent without tracking pixel.