Question 1

Docsify doesn't work when "Conversation View" in Gmail is off

Accepted Answer

Right now, Docisfy works when your "Conversation View" in Gmail is ON.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/9gjQUHjDfF/Screenshot_11.png (Screenshot_11 (1).png)

👉 To turn the Conversation View on you should:

1. go to your Gmail account

2. click to the "Settings"

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3. choose the "General" tab

4. enable "Conversation Mode"

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/MLXvcVeRlI/Screenshot_5.png (Screenshot_5.png)

In future, we're going to let you use Docsify with ON and OFF conversation view mode 💚.

Question 2

Docsify logo is grey

Accepted Answer

It means that Docsify is disabled for this Gmail/Gsuite account.

To use Docsify with this Gmail/Gsuite account just click on this Grey Logo and enable Docsify.

Question 3

Docsify isn't displayed in Gmail

Accepted Answer

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/4ncelzIuhn/Screenshot_8.png (Screenshot_8.png)

1. 👉 Try to reload Gmail/Gsuite page.

2. 👉 If the problem is still alive, open a new browser tab and type chrome://extensions into the address bar to check whether Docsify is installed and enabled.

3. 👉 If you still have a problem, contact us to support@docsify.net