Q: How to get or request an invoice?

You can always get an invoice for each payment. How to get invoice: just go to the Billing page find an Invoice in Payment History click to a PDF link download it to your device if need be https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/GFskBvoa4f/Screenshot_18.png (Screenshot_18.png) If you want to add or change something to your invoice please contact our team on mailto:support@docsify.net and we'll help you with it.

Question 1

How do I make sure my emails are not going to spam?

Accepted Answer

If you use Email as one of the main communication channels with your clients and leads, you are afraid of being trapped in spam.

That’s why Docsify made a lot to make your deliverability as high as it’s possible. So here are the steps you need to do to forget about Spam folder.

1. Set up your custom domain for email and link tracking.

Docsify inserts a 1x1 pixel in order to track emails, and if you’ll have your own domain name on it, Docsify’s domain won’t make any impact on deliverability.

To do that, take a look at this guide

Read this article in our blog to learn more about how to avoid spam filters.

2. Disable open/email tracking when you send your first email to someone.

Since in your tracked email there is 1x1 Pixel, Google and Gmail define that as an image and reduces the spam score.

Note. If you had a conversation, a tracking pixel as an image makes a minimum impact on deliverability, but in your first email to someone, Gmail may consider this image (1x1 pixel) as something spammy.

To disable email tracking - just uncheck “Open” on tracking options

3. Don’t add huge images in your signature.

It looks awesome, but huge images in signature make an influence on your deliverability. So try to avoid it.

4. The Image/Text balance

Gmail’s algorithms say that if you send a lot of images and no text you might be a spammer. So take a look at your emails and try to have a balance between images and text.

We recommend having at least 100 words on 1 image

**5. Don’t actually spam from your main domain **

To not be detected as a spammer, try not to be a spammer :)

If you do cold emailing, the domain you use in your emails will be getting worse and worse day to day. So if you do cold emailing don’t use your own domains, use similar, for example:

“Docsify.net” - main

“Docsifyforsalespeople.net” - domain for cold outreach

Question 2

Is Docsify free?

Accepted Answer

Lots of people ask us:

Is it free?
What happens once Free Trial expires?

Our answer: Docsify is 100% Free.

For the first 14 days, you get a Free Trial with all features included to the Pro plan:

Once your Free Trial ends you’ll get a 100% Free Plan with some limitation.

Question 3

How do I use Docsify with Zapier?

Accepted Answer

You can connect Docsify with thousands of other apps in a second.

All you need is an API key to connect.

You'll find it in the Docsify's admin panel

Question 4

Why Docsify's pricing is more profitable

Accepted Answer

Right now Docsify provides you with pre-set pricing bundles:

☑ Pro Personal (2 users included)

☑ Pro Team 10 (10 users included)

☑ PRO Team 25 (25 users included)

☑ PRO Team 50 (50 users included)

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/3bnZvFey9N/Screenshot_19.png (Screenshot_19.png)

Why is it cheaper?

For example:

1 Boomerang user per year = 10 Docsify users per year = $149

As you can see below, the new Docsify pricing is more profitable than others too:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/CiRtPWXJsI/12.png (12.png)

The more users you have the less you pay)

So you can use Docsify within your whole team (or even company) and save money.

Use cases that you may interest in:

☑ If you have 3 users on your team right now, you can buy the Docsify TEAM 10 plan (for $149 per year). It’ll still be cheaper than to pay, for example, for 3 individual users, using The Right Inbox ($213 per year). Moreover, you can keep growing your team up to 10 users without extra charges.

☑ If you use Docsify for yourself only, you can upgrade to the Docsify Personal plan that includes 2 users and keep using it for working and personal Gmail account for only $49 per year.

Question 5

How to cancel my subscription?

Accepted Answer

Sad to hear that you want to stop using Docsify’s Premium features 😢...

But if you want to cancel your subscription, you should:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/gylE27udQY/13.png (13.png)

You can always contact our team on support@docsify.net if you have any issues.

Question 6

How to get or request an invoice?

Accepted Answer

You can always get an invoice for each payment.

How to get invoice:

just go to the Billing page
find an Invoice in Payment History
click to a PDF link
download it to your device if need be

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/GFskBvoa4f/Screenshot_18.png (Screenshot_18.png)

If you want to add or change something to your invoice please contact our team on mailto:support@docsify.net and we'll help you with it.

Question 7

What happens at the end of my trial?

Accepted Answer

If you don't subscribe to a paid plan, you will be automatically moved to the Free plan after your 14 days of Free Trial.

Check your current plan in the Billing page

Question 8

What do Branding or Corporate link mean in your Docsify Branding?

Accepted Answer

To get detailed statistics about how your recipient interacted with your PDF documents, we need to convert it into trackable links. And when you send documents with Docsify it opens as web-page with their own URL.

So branding gives you an opportunity to customize that URL.

Standard (by default) - "present.docsify.net/.."
Brand - "yourcompanyname.docsify.net/..."
Corporate - "yourcompanyname.com/..."

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/sBb10cwhGC/1.png (1 (121696809199).png)

Brand and Corporate URL settings are available for PRO plan only.

Question 9

How can I disable email and push notification?

Accepted Answer

If you want to enable or disable EMAIL and DESKTOP notification by default you should go to the Admin panel and then to the Settings/Notifications.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/AmaTqvtPhH/2.png (2 (29723649813).png)

If you want to enable/disable Email and Desktop notification for one email only you can do it directly in your Gmail account: