Question 1

How to check whether I set up custom domain for email and link tracking correctly?

Accepted Answer

If you have already read the article I think you have already set up your custom domain for email and link tracking.

1. Send a test email with a tracking link.You should follow these recommendations because you should send your test email to your own email address.3. Open your test email that you send and tap on the link and it should show you where the link leads.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/ENWBzULgUw/1.png (1 (121696809198).png)

4. If it’s content.docsify.net/….. That means that you custom domain for link and email tracking doesn't work.So you should re-check if you did everything from this guide

If it’s your custom domain, that means that you made everything correctly.

Question 2

How to set-up a Corporate URL for documents?

Accepted Answer

As you know, Docsify can track your documents and show you how much time your recipient has spent on each page of your PDF files.

To do that we convert your attachment into a tracked link with the Docsify’s URL.

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We have a few options to customize that URL - Branding and Corporate (take a look at the difference between them)

To make your Document corporate - WITH NO MENTION of Docsify in URL do the next things:

(If the words "CNAME record" or "DNS settings" mean nothing to you or if you do not have any experience making changes to your domain DNS records you should email your registrar/system administrator and either ask for guidance or ask them to make the changes for you. Docsify does not have access to your domain records.

Here is a sample email that you can send to your registrar:

1. Create a new record for your domain.

The Name/Host should be for example docs.yourdomain.com

2. Setup a DNS CNAME record with value custom.docsify.net in your subdomain's DNS settings.

NOTE: If you're using CloudFlare as a hosting provider, please do one more thing - click on the orange button here

3. Wait 20-25 minutes

4. Go to DNS_CHECKER

5. Enter your Domain Name, choose CNAME, and push Search

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👉 If you get results where CNAME is equal to custom.docsify.net , then go to step 7.

👉 If CNAME isn’t still equal to custom.docsify.net go step 6.

6. Wait for some time, and then back to step 5 again to check your DNS record.

7. Go to Docsify Admin Panel/Settings/Branding -https://app.docsify.net/a/0/settings/branding

8. Choose the "Corporate" option and enter a subdomain you’ve created

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9. Click “SAVE”

Question 3

How to set-up a custom domain for tracking emails and links?

Accepted Answer

Docsify tracks your email and links and shows you when your emails were opened and links were clicked.

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To track your emails we need to:

Put 1x1 invisible pixel in Email
Convert your link into trackable one

Both pixel and the trackable link is connected to Docsify (the URL is content.docsify.net/pixel/….)

But you can make this URL totally custom for example - pxl.yourcompanyname.com.

As a result, you will get:

Better deliverability
Won’t be trapped as a Spammer due to the standard URL
Your recipients won’t know that you track them with Docsify

To do that and then check the Custom Domain with these steps:

(If the words "CNAME record" or "DNS settings" mean nothing to you or if you do not have any experience making changes to your domain DNS records you should email your registrar/system administrator and either ask for guidance or ask them to make the changes for you. Docsify does not have access to your domain records.

Here is a sample email that you can send to your registrar:

1. Create a new record for your domain. The Name/Host should be for example track.yourdomain.com

2. Setup a DNS CNAME record with value tracking.docsify.net in your subdomain's DNS settings

3. Wait 20-25 minutes

4. Go to DNS_CHECKER

5. Enter your Domain Name, choose CNAME, and push Search

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/Kk7aLki7cN/3.png (3 (389).png)

If you get results where CNAME is equal to tracking.docsify.net, then go to step 7.

If CNAME isn’t still equal to tracking.docsify.net go step 6.

6. Wait for some time, and then back to step 5 again.

7. Go to Docsify Admin Panel/Settings/Tracking - https://app.docsify.net/a/0/settings/tracking

8. Put there a subdomain you’ve created

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/GLQDKLa8wd/resources/dVnh8J5bhB/4.png (4 (445).png)

9. Click “SAVE”